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cleaning.home
HAPPY20
Helpling Logo

Keep your home clean with Helpling!

20€ off** with the code: HAPPY20

  • -50% off with immediate advance tax credit*
  • No commitment
  • Trained and insured cleaners
  • Online booking and management
Camille Table
Camille Table

Get started now

Helpling Icons Map New 01

1. Enter your postcode

Enter your postcode to find cleaners available in your area

Helpling Icons Appointment New 01

2. Choose your cleaning plan

Select the preferred date, duration, time slot

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3. Secured online payment

New: with the immediate tax credit, you only pay 50% of the service!

More than
100 000
homes cleaned in France
Over
80 000
satisfied customers
Average rating
4.5/5
stars
Available in
>20
cities in France

Why book your with Helpling?

Easy booking at the best price

Helpling makes it easy! One cleaning, one price. Would you like to book regular cleaning with the same cleaner? The rate is €26.75/hour before tax credit or €13.37/hour after tax credit. One-off cleanings are invoiced at €31.85/hour. You wish to pause your services, cancel one or more services or just stop your services on Helpling? You have no obligation to us and can end your services in a few clicks at no extra cost.

Trained and insured cleaners

Helpling's cleaners are professionals employed by partner cleaning companies that have been rigorously selected. They receive ongoing monitoring and training on the technical aspects of cleaning, as well as on organisation and communication, to guarantee a quality service. Helpling also provides you with insurance in case of damage.

A dedicated account manager

You might have a question, a doubt or a request that needs to be resolved by a person and you don't always have time to deal with it. No worries, you will have a dedicated account manager who will follow you throughout your experience with Helpling and know you by heart. Your account manager is available Monday to Friday from 9am to 5pm by email, phone and even SMS!

We take care of our cleaners so that they take care of you.

To take care of you, Helpling cleaners need to be taken care of. Therefore, we make sure that all Helpling cleaners have a permanent job, are trained and supported on a daily basis. Day after day, we reinvent ourselves to put people at the heart of what we do. Both clients and cleaners have a dedicated account manager or career manager who knows them and supports them throughout their experience with Helpling.

Homme Et Femme De Menage Helpling 1

Customer testimonials

Franchise 1

“I called Helpling to take the mental load off my life and I don’t regret it. I found an efficient, punctual, gentle and independent professional. The telephone service is responsive and quickly finds solutions. I was delighted with the service and to see my apartment super clean. I recommend Helping!”

Marion & Etienne, Paris

★★★★★ 5/5
Franchise 2

“Top cleaning service. I have been using Helpling for over 2 years. After two attempts with not completely satisfactory cleaners, Helpling found me a punctual, friendly and very efficient cleaner who has been coming for 2 hours of cleaning per week for almost 2 and a half years!”

Aurélie & Damien , Bordeaux

★★★★★ 5/5
Franchise 3

“I am very satisfied with Helpling’s services. Lydia (customer manager) is always very welcoming and efficient. She always has good solutions for us. As for my cleaning lady, she is just great!”

Stéphane, Lyon

★★★★★ 5/5

What is Helpling?

Helpling is a digital company offering you, in a few clicks, the services of cleaners in your area to help you with your housework.

A cleaning with Helpling includes everything you may need for a daily cleaning: ironing, fridge cleaning, oven cleaning, wardrobe and cupboard cleaning and also your spring cleaning!

For daily or occasional cleaning, Helpling gives you the opportunity to find the perfect cleaner who will make your flat or your house sparkling again!

How does Helpling work?

Do you have a one-off cleaning need or do you want to book long-term cleaning services? Helpling makes your life easier! From the mobile app or the website, Helpling offers you all the advantages of digital management of your home cleaning.

Access to your client account and a mobile app allows you to manage everything yourself. You can set the date and time of the cleaning, cancel or postpone a cleaning or add one, and only pay once the job is completed. You can also manage your invoices and tax certificates online, not forgetting the possibility of contacting your cleaner from your customer account to discuss any issues.

Be careful, however, to change the desired cleaning hours at least 72 hours in advance so that the cleaner in charge of you can make arrangements with his or her other clients.

Need ironing?

No problem! You can book ironing hours in addition to your regular home cleaning. Many of Helpling’s service providers also have ironing skills! Just mention that you would like ironing done when you book and we will assign you a cleaner who has been trained in ironing techniques.

You can also book ironing without additional cleaning, just mention this when you make your request.

What cleaning service do you need?

The advantage of Helpling is that you can choose between a one-off or occasional cleaning service. It all depends on your needs. You can choose the date, time, frequency and duration of the cleaning! It is therefore the perfect solution for booking and scheduling your home cleaning and/or ironing.

For the first service, it is recommended that you prepare a list of what you need and that you go round your home with your cleaner. This will greatly help your cleaner during the first cleaning.

  • Cleaning the floors (vacuuming and mopping)
  • Cleaning the walls
  • Cleaning the toilets
  • Cleaning the kitchen
  • Cleaning of windows
  • Cleaning of doors
  • Dusting of furniture
  • Disinfection of surfaces

Your benefits at a glance:

  • Booking in a few clicks
  • Trained and insured cleaners
  • 50% tax credit
  • Transparent prices
  • Invoices & tax certificates available online
  • Secure online payment
  • Dedicated account manager
  • Keep the same cleaner
  • Replacement in case of absence of your usual cleaner

Do you still have questions?

Available from Monday to Friday, our dedicated Customer Service team will build a relationship of trust. So if you have any questions before or after the arrival of your cleaner, don’t hesitate to contact us by email at [email protected] or by phone on 09 75 18 21 12.

Termes and conditions

*According to the article 199 sexdecies of the CGI.