What is Helpling?
Helpling is a digital company offering you, in a few clicks, the services of cleaners in your area to help you with your housework.
A cleaning with Helpling includes everything you may need for a daily cleaning: ironing, fridge cleaning, oven cleaning, wardrobe and cupboard cleaning and also your spring cleaning!
For daily or occasional cleaning, Helpling gives you the opportunity to find the perfect cleaner who will make your flat or your house sparkling again!
How does Helpling work?
Do you have a one-off cleaning need or do you want to book long-term cleaning services? Helpling makes your life easier! From the mobile app or the website, Helpling offers you all the advantages of digital management of your home cleaning.
Access to your client account and a mobile app allows you to manage everything yourself. You can set the date and time of the cleaning, cancel or postpone a cleaning or add one, and only pay once the job is completed. You can also manage your invoices and tax certificates online, not forgetting the possibility of contacting your cleaner from your customer account to discuss any issues.
Be careful, however, to change the desired cleaning hours at least 72 hours in advance so that the cleaner in charge of you can make arrangements with his or her other clients.
Need ironing?
No problem! You can book ironing hours in addition to your regular home cleaning. Many of Helpling’s service providers also have ironing skills! Just mention that you would like ironing done when you book and we will assign you a cleaner who has been trained in ironing techniques.
You can also book ironing without additional cleaning, just mention this when you make your request.
What cleaning service do you need?
The advantage of Helpling is that you can choose between a one-off or occasional cleaning service. It all depends on your needs. You can choose the date, time, frequency and duration of the cleaning! It is therefore the perfect solution for booking and scheduling your home cleaning and/or ironing.
For the first service, it is recommended that you prepare a list of what you need and that you go round your home with your cleaner. This will greatly help your cleaner during the first cleaning.
- Cleaning the floors (vacuuming and mopping)
- Cleaning the walls
- Cleaning the toilets
- Cleaning the kitchen
- Cleaning of windows
- Cleaning of doors
- Dusting of furniture
- Disinfection of surfaces
Your benefits at a glance:
- Booking in a few clicks
- Trained and insured cleaners
- 50% tax credit
- Transparent prices
- Invoices & tax certificates available online
- Secure online payment
- Dedicated account manager
- Keep the same cleaner
- Replacement in case of absence of your usual cleaner
Do you still have questions?
Available from Monday to Friday, our dedicated Customer Service team will build a relationship of trust. So if you have any questions before or after the arrival of your cleaner, don’t hesitate to contact us by email at [email protected] or by phone on 09 75 18 21 12.
